Policies

Appointment Scheduling

All services at Sandstone Therapeutic Massage are scheduled by appointment only. Contact us anytime to discuss your needs with a certified practitioner and reserve your spot using Visa, Master Card or any major credit card.

Cancellation Policy

Important – In the interests of our therapists, please note that we do uphold a strict 24hr cancellation policy as follows:
No charge if you cancel outside 24hrs prior to your appointment time. If you cancel within 24hrs you will be charged a $25 fee. (early cancellation)
Members only may use un-used drafts to pay for charges.

Late Policy

If you arrive late for your appointment, Sandstone Therapeutic Massage practitioners will provide treatment for the remaining session time only, with no fee reduction. Due to tightly booked schedules, we are unable to extend appointments beyond the originally specified time.

Insurance

Ask about using your HSA & FSA for payment or obtaining receipts for insurance claims. Always check with your insurance provider to determine if massage is covered.

First Appointments

Kindly arrive at least 10 minutes prior to your first appointment to provide health information and consult with your massage therapist regarding your condition. Contact our office for more information.

Massage Therapists

Please let us know if you would prefer a specific massage therapist that has been recommended to you or if you would prefer a male or female practitioner when you call to schedule an appointment.

Illness and Health Concerns

Kindly let us know of any health conditions, allergies and/or other concerns you may have prior to your session or when making your booking. In an effort to provide a healthy environment, we respectfully request that you reschedule your appointment if you are experiencing a cold, fever, or flu, etc. This is in consideration of your health as well as the well-being of other clients and staff.

BOOK YOUR APPOINTMENT

CALL US AT
(248) 348-8770

– OR –

Click below to schedule your appointment online with a Sandstone Therapeutic Massage Therapist.

Schedule your appointment using the MindBody app.